Refund Policy

Customer satisfaction is important to us. Please read our refund policy carefully.

1. Eligibility for Refund

Refunds are only applicable if:

• Wrong product is delivered

• Product has a manufacturing defect

2. Conditions

• The issue must be reported within 24 hours of delivery.

• Clear images or video proof is required.

• Product must be unused and in original condition.

3. Non-Refundable Cases

Refunds will NOT be provided if:

• Wrong model/design was ordered by the customer

• Skin is damaged due to improper application

• Product has been used, scratched, or removed

• Color variation due to screen/display differences

4. Refund Process

• After verification, refund will be processed via the original payment method.

• Refund processing may take 5–7 working days.

5. Cash on Delivery

• For Cash on Delivery orders, refunds (if approved) will be processed via bank transfer or store credit.