Support

Support

We are always here to help you and provide the best possible service. If you have any questions, concerns, or need assistance regarding our products or orders, please feel free to contact us using the details below.


Customer Support

Our support team is available to assist you with:

  • Product information and design queries

  • Mobile model compatibility

  • Order placement assistance

  • Order status and tracking

  • Delivery-related questions

  • After-sales support

We aim to respond to all queries as quickly as possible during our working hours.


Contact Us

You can reach us through the following channels:

  • Facebook Page / Instagram DM

  • WhatsApp Support (preferred for quick response)

Please make sure to provide your order number (if applicable) when contacting us for faster assistance.


Working Hours

Monday – Saturday
🕒 11:00 AM – 9:00 PM

(Closed on Sundays and public holidays)


Order Support

  • Once an order is placed, changes or cancellations are not guaranteed.

  • For any order-related issue, please contact us within 24 hours of delivery.

  • Claims without proper proof (images/videos) may not be entertained.


Response Time

We usually respond within 24 hours.
During peak hours or high order volume, response time may be slightly longer.


Important Note

We request customers to communicate respectfully with our support team. Any abusive or inappropriate behavior may result in delayed or refused support.


Thank you for choosing our store. Your satisfaction is our priority.